Safe Shopping at Park Mall – All You Need To Know

With the second coming to a close, we are pleased to welcome many of Park Mall stores safely back!

We continue to work hard behind the scenes to ensure the right balance of measures is in place to protect everyone who visits us, but also ensuring it will be a comfortable experience. We have implemented a one way system and have installed bright social distancing signage around the centre to ensure Park Mall shoppers are always remaining a safe distance apart.

You can view our FAQs lower down this page.

Before visiting the centre, you can check which stores are open and any specific measure they have in place. Please see our store guide page to keep up to date with individual tenant opening information.

When visiting Park Mall, it may look a little different from normal. There will be new rules to adhere to, but don’t worry. We have put together some FAQs for you to read before visiting the centre so that you know what to expect.


Q: Is Park Mall open?

A: Yes, Park Mall is open Monday – Saturday | 9.00am – 5.30pm | Sunday | 10.00am – 4.00pm

Q: What is open at Park Mall?

A: Please keep an eye on our website for details of the stores that are open as this will change regularly in line with government regulations and retailers’ own policies.

Q: Are all entrances in the centre open?

A: Yes. All entrances are open, but we encourage all our customers to stay at least 2m apart.

Q: Is social distancing in place in the centre?

A: Yes. Please make sure you keep 2m away from other shoppers while visiting Park Mall and follow the KEEP LEFT one way system in place. There will be a queuing system in place for each shop. If possible, come early or late to avoid the busy periods.  

Q: Is the car park open?

A: Yes. Our car park is open. Please use contactless payments where possible.

Q: Is the public seating still available at the moment?

A: The benches in the open are in use, but limited to one household at a time.

Q: Have you increased cleaning at Park Mall?

A: Yes. We have a new cleaning regime that ensures that the centre is regularly sanitised.

Q: Am I required to wear a face mask when visiting Park Mall?

A: In accordance with government guidelines, we strongly suggest that you wear a face mask or face covering when visiting Park Mall.

Q: Can I shop with my family? 

A: If you need to shop with other members of your household, you can do so. However, in a bid to reduce the spread of coronavirus and to enable social distancing to take place, it is advisable that, when possible, you shop alone.

Q: Are the lifts still in use? 

A: Yes. The lifts are in use. Please only use them on your own or with members of your household and prioritise elderly and disabled riders first. 

We will continue to work hard to keep you up to date with the latest information on this page and across our social media channels.